Cancellation Policy
Effective September 1, 2019
At Visions Museum of Textile Art, we understand that sometimes individuals need to cancel a registration for a program for which they have enrolled. VMOTA’s cancellation policy varies by program. Please read below for specific information.
Note: the following applies for all classes, workshops, events, programs, and excursions:
When a student cancels, the registration fee may not be applied toward registration for another class, workshop, or other program.
If a cancellation is due to financial exigency or medical emergency, please contact the Executive Director.
Classes, Events, and Single Day Programs: No refund will be given.
Multi-day Workshops and Programs: A refund must be requested in writing to info@vmota.org at least 30 days prior to the first day of the program.
No refunds will be issued for requests less than 30 days prior unless:
- Someone on the waitlist is available to fill the spot. In such cases, the refund minus the administration fee will be made only after the new student has paid for the class, workshop, or event.
- If no one is on the waitlist, the registrant identifies a person to take her/his place. In such cases, the refund minus the administration fee will be made only after the new student has paid for the class, workshop, or event.
A 20% processing fee will be applied to all cancellations that are reassigned to another student.
Cancellation for VMOTA Voyage Excursions: As VMOTA Voyage experiences are created in partnership with other organizations, registration and cancellation policies will vary by excursion.